My prints are always limited edition, signed and numbered. Printed on white 210 g. paper.
The sizes on my website and on instagram and facebook are the sizes of the paper – not the painted object/motive.
What currency are your prices in?
All prices are listed in USD.
What are your payment options?
All orders are processed through PayPal where regular credit cards are also accepted.
How much does the shipping cost?
Free shipping on orders over $100.
Where do you ship?
I ship worldwide.
When will my order ship?
I currently ship orders 2-4 times a week. Arrival time may vary according to destination, but the standard shipping time is 1-3 weekdays, once the order is shipped.
What about tracking?
DHL is my current shipping deal and they provide customers with a tracking number when the item is shipped.
However, please note, all VAT or other import taxes that are applied by the postal service in your home country (sometimes up to 25%) are in the responsibility of the buyer and will not be paid in part or in full by Tina Maria Elena. While we regret any delays that may be caused by postal and costums processing in other countries, Tina Maria Elena cannot be responsible for them. Please research your local rules before shipping.
Can I return an item I purchased? Can I cancel my order?
If unfortunately my originals and limited edition prints doesn’t meet your expectations or if you’re unhappy with your order for any reason, simply return the item in its original packaging (within 30 days of purchase) please send an email to firstname.lastname@example.org to arrange for a refund. Return costs however will not be covered.
Same procedure as returns. You’ll send the original/print back, and place a new order. Your payment from the first order will be refunded, once we receive the original/print in a good condition.